IT Support

GITECH-IT Support





IT Support

Award-winning IT support from our expert team

We believe brilliant IT starts with brilliant support. That’s why we strive to make our support services as seamless, smart, and sophisticated as we can, for the benefit of all our customers.

Our IT support covers all things IT, from our super-responsive helpdesk, proactive security and monitoring solutions to the supply of the technologies you rely on.

With a certified team of expert engineers ready to give your IT the attention it deserves, we get to know you and your business to help us understand exactly what works for your environment and what doesn’t.

This informs our approach and sees us deliver intelligent solutions that as part of a managed IT service just work as you need them to without breaking the bank.

Our Services

01

Helpdesk

Responsive support without the wait from people who know their stuff
02

Projects

From routine tasks to complex solutions, we've got you covered
03

Security

Reassuring protection that never gets in the way of your business
04

Supply

Professional sourcing of the technology you rely on.

Working Process

We don’t believe in Gold, Silver and Platinum packages when it comes to IT Support Services, it leads to confusion and uncertainty as to what exactly is and isn’t covered. Instead, we have a simple pay-as-you-go or all you can eat contract.
A simple, contract-free, hassle-free IT Support service that enables you to purchase blocks of time that are ready to use whenever you need them. The time never expires and can be used for support, consultancy or even installation work. You can see how much time you have left at any point and, what’s more, we’ll automatically tell you when it’s running low so you know when to purchase a top up.
A simple, contract-free, hassle-free IT Support service that enables you to purchase blocks of time that are ready to use whenever you need them. The time never expires and can be used for support, consultancy or even installation work. You can see how much time you have left at any point and, what’s more, we’ll automatically tell you when it’s running low so you know when to purchase a top up.
To further enhance your existing IT support contract with us, we also offer an additional IT Manager service, which provides you with a regular on-site visit from one of our certified, senior engineers to help tackle issues and offer advice.

IT Manager is popular with anyone who finds it helpful to maintain a “snag-list” that can then be worked through and resolved periodically.