1. Who we are
GITECH (Pty) Ltd ("GITECH", "we", "us" or "our") is a South African technology company providing managed ICT, connectivity, hosting, software and digital services. This policy applies to personal information processed through gitech.co.za and through enquiries submitted to GITECH.
2. Personal information we may collect
Depending on how you interact with us, we may process information such as your name, organisation, job title, email address, telephone number, enquiry details, service requirements and correspondence with our team.
Our website and hosting infrastructure may also record technical information such as IP address, browser type, device information, referring page, timestamps and basic diagnostic or security logs.
3. Why we use personal information
We process personal information for legitimate and specific business purposes, including responding to enquiries, preparing quotations, delivering and supporting services, maintaining customer relationships, improving our website and services, securing our systems, keeping appropriate business records and complying with legal obligations.
Where direct marketing consent is required, we will seek the appropriate permission and provide a reasonable way to opt out.
4. Service providers, operators and third parties
GITECH may use trusted service providers or technology partners to help provide hosting, communications, connectivity, cloud, security, payment, analytics or support functions. Where a third party processes personal information on our behalf, we expect appropriate confidentiality and security measures to be in place.
We do not sell personal information. We may disclose information where required by law, regulation, court order, lawful authority or where reasonably necessary to protect our rights, systems, customers or users.
6. Security and retention
We use reasonable administrative and technical safeguards appropriate to the nature of the information we process. No internet-based service can guarantee absolute security, but we work to reduce avoidable risks and limit access to information to people and systems that need it.
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, to support legitimate business records, resolve disputes or meet legal and regulatory requirements.
7. Your privacy rights
Subject to applicable South African law, including the Protection of Personal Information Act (POPIA), you may request access to personal information we hold about you, ask for inaccurate information to be corrected, object to certain processing, request deletion where appropriate, or ask questions about how your information is handled.
We may need to verify your identity before acting on a request and may retain information where the law or a legitimate business requirement permits or requires us to do so.
8. Cross-border processing
Some cloud, hosting or technology providers may process data outside South Africa. Where cross-border processing occurs, GITECH will take reasonable steps to use providers and arrangements that support appropriate protection of personal information.
9. Children
This website is intended for business and general technology audiences and is not designed to knowingly collect personal information from children without appropriate authority or consent.
10. Changes to this policy
We may update this policy when our services, systems or legal obligations change. The effective date shown above indicates the latest published version.
11. Contact GITECH
For privacy questions or requests, contact GITECH using the details below.
info@gitech.co.za 013 591 1938 13 Geringer Street, Del Judor, Emalahleni, 1035, Mpumalanga, South Africa