GITECH provides modern, cloud‑enabled Voice & Collaboration solutions that empower organisations to communicate effectively, work seamlessly, and stay connected across all locations. Our services enhance productivity, reduce communication costs, and create a unified digital workplace where teams can collaborate from anywhere, on any device.

Whether you operate a small business or a multi‑site enterprise, GITECH delivers secure, scalable, and intelligent communication tools tailored to your needs.

We offer high‑quality VoIP and cloud telephony services that modernise communication and reduce reliance on traditional phone systems.

Features & Capabilities:

• Cloud PBX design, setup & management
• Desktop, mobile & softphone calling
• HD voice quality over secure VoIP
• Local, national & international calling plans
• Voicemail‑to‑email / Voicemail‑to‑Teams
• Auto‑attendant & IVR menus
• Call recording & analytics
• Number porting and DID management

GITECH’s VoIP solutions lower costs, improve reliability, and provide businesses with enterprise‑grade calling features.

We help organisations fully leverage Microsoft Teams as their central collaboration hub.

Teams Capabilities Enabled:

• Team and channel structure design
• Secure document sharing & co‑authoring
• Meeting, calling & conferencing
• Calendar and productivity integrations
• Teams governance & lifecycle management
• Teams Phone / PSTN calling options
• Contact centre integration

Microsoft Teams becomes the digital workplace where your entire team communicates and collaborates efficiently.

GITECH integrates voice, video, messaging, and collaboration tools into one seamless platform.

Unified Communications Includes:

• Voice + video meetings
• Chat & internal messaging
• File sharing and project collaboration
• Presence status & availability
• Integration with CRM, ERP, and business tools
• Cross‑device communication continuity

This eliminates communication gaps and improves workflow efficiency.

For customer‑facing operations, we provide scalable contact centre capabilities.

Features Include:

• Call queues & agent routing
• Interactive Voice Response (IVR)
• Call monitoring, whisper & barge‑in
• Agent performance dashboards
• Recording & compliance reporting
• Integration with CRM/ticketing systems

These solutions improve customer experience and streamline support operations.

High‑quality, secure video collaboration for remote teams and hybrid workplaces.

Capabilities:

• Microsoft Teams Rooms
• Boardroom & conference room setup
• Video conferencing hardware installation
• Wireless screen sharing
• Meeting recording & transcription
• Scheduling & meeting analytics

We enable modern, smooth, and professional virtual meetings.

We incorporate security best practices into every solution.

Security Features:

• Encrypted voice and video communication
• Identity and access management
• Retention & compliance policies
• Spam call filtering and fraud protection
• Conditional access for external sharing

This ensures collaboration remains secure across all devices.

• Modern, cloud-based communication solutions
• Certified engineers with Microsoft 365 & VoIP expertise
• Scalable options for SMEs, enterprises & public sector
• Reduced communication costs
• Better remote work enablement
• Integrated support with your overall MSP services